Next Day UK Delivery is free with all UK orders £75 and over.

FAQ

How does an electronic cigarette (ECIG) work?

The electronic cigarette is an electronic device that can create a hot and smokeless steam, diffusing nicotine or other liquids with the help of an atomiser. The electronic cigarette is composed of three parts: BATTERY, ATOMISER, and INHALER/CARTRIDGE. It can also be used with a clearomiser system. The clearomiser can be filled with larger quantities of e-liquid and creates hotter steam in your mouth. The clearomiser also promotes the distinctive HIT (recreating the classic cigarette sensation of smoke passing through your throat).

Can everyone vape?

The electronic cigarette should be used by adults. People with high blood pressure or heart disease, and pregnant women, should consult their doctor if they want to vape with nicotine. People allergic to nicotine should use nicotine-free e-liquids.

Does the electronic cigarette allow you to quit smoking?

This is the question that comes up most often when talking about electronic cigarettes: does “smoking” electronic cigarettes (vaping) prevent regular smoking? Electronic cigarettes are not recognised as a medicine, such as anti-smoking patches or other palliative products found in pharmacies. On the other hand, “vaping” (smoking a vaporiser) can help you maintain the sensation and movements of regular smoking. This is still the beginning of the electronic cigarette and it is continually evolving. Many people have used electronic cigarettes to quit smoking with a high success rate, but it is not a pharmaceutical product so we can not say that the electronic cigarette makes you quit smoking (but it can greatly help you there).

My Device is autofiring. What should I do?

Remove the cap and clean the inside of the device. Make sure any juice that may have leaked into the device is cleaned out.

Why is the light on my device blinking?

A blinking light during inhalation indicates that the Cap is not making contact with the device. If this is the case, slightly adjust the contacts on the Cap and device to ensure that they are making proper contact with one another.

Why is my device not charging?

Check to see if your charger and device are properly cleaned. If the problem persists, please contact hello@bo-vaping.co.uk

How do I clean my device?

There are various ways to clean your Bō device, but the most efficient would be to use a dry cotton swab to clean the inside of the device where the caps should be inserted.

Why do my caps taste burnt?

Caps often taste burnt because the coils are not primed. Try to take a hit of the cap whilst removed from the Bo. If the problem persists, please contact hello@bo-vaping.co.uk

How long after placing my order will it ship?

We offer next day delivery service in the UK.

What is the guarantee for the device?

We offer 30 days money back guarantee on all our ECIGS Kits.